Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
03/05 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:896 Applications:628 Rec. Actions:Recruiter Actions:440

Account Manager - Enterprise Sales & Customer Success - IT (1-10 yrs)

Delhi NCR/Gurgaon/Gurugram Job Code: 157686

- Join a fast-growing workflow solution provider

- Be a trusted advisor for enterprise clients

- Great opportunity to progress your career in this field

- Our client is a well-backed platform that helps businesses to digitise documentation workflow processes, allowing them to increase productivity and save cost.

The Job : 

You will be responsible for :

- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.

- Partnering with the sales team to ensure that new customers are onboarded successfully and providing recommendations on the process for enterprise clients

- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue by upselling and cross-selling

- Ensuring a high level of customer renewals.

- Building strong product expertise and providing training & ongoing support as required.

- Gathering feedback on product experience and relaying customer pain-points to internal teams.

- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Monitoring and analysing key sales and business performance indicators and trends

- Identifying opportunities for new business development through following up on leads and conducting research on target clients.

- New business generation by meeting potential clients to understand needs and providing relevant solutions.

- Managing the sales process to close new business opportunities.

- Meeting and exceeding weekly and monthly activity and revenue targets.

The Profile:

- You have at least 1 year experience in a B2B Sales or Account Management role, ideally within a SaaS environment.

- Prior experience in dealing with Enterprise customers will be an added advantage

- You ideally have an understanding of BFSI Sector and SaaS products.

- Proficiency in MS Excel, Word and Power-point and a knack for CRM softwares will be an added advantage

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You pay strong attention to detail and deliver work that is of a high standard

- You are adaptable and thrive in changing environments

Add a note
Something suspicious? Report this job posting.