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03/03 HR
HR Manager at Yo HR Consultancy

Views:153 Applications:69 Rec. Actions:Recruiter Actions:0

Account Manager - Customer Service (3-5 yrs)

Bangalore Job Code: 149615

Account Manager

Location : Bangalore

Experience : 3.0 - 5.0 Years

Must-Have :

- More into Farming or Hunting role.

- Experience of working in the Telecom sector.

- Graduate/Post Graduate in Engineering / Technical field

- Preferably has Technical knowledge in the telecom domain

- Preferably having CCNA

- Experience The candidate should possess and demonstrate the following:

- Should have at least 1-2 years of Relationship experience in Telecom/ISP/Banking sector with Corporate/Enterprise Segment customers.

- Has a good understanding of Telecom technologies/Networking (minimum 1- 2 years)

- Committed to on-time delivery

- Ability to identify service satisfaction & revenue enhancement opportunities

- Good Relationship skills for managing the customer experience.

- Strong Data analytic insights - expected to work with numbers and data to monitor churn metrics, campaign effectiveness, and value return metrics

- Strong understanding of the latest technologies in customer experience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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