Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
21/02 HR
HR Manager at Yo HR Consultancy

Views:79 Applications:25 Rec. Actions:Recruiter Actions:0

Account Manager - Customer Service (3-5 yrs)

Bangalore Job Code: 148069

Account Manager

Location : Bangalore

Experience : 3.0 - 5.0 Years

Must-Have :

- More into Farming or Hunting role.

- Experience of working in the Telecom sector.

- Graduate/Post Graduate in Engineering / Technical field

- Preferably has Technical knowledge in the telecom domain

- Preferably having CCNA

- Experience The candidate should possess and demonstrate the following:

- Should have at least 1-2 years of Relationship experience in Telecom/ISP/Banking sector with Corporate/Enterprise Segment customers.

- Has a good understanding of Telecom technologies/Networking (minimum 1- 2 years)

- Committed to on-time delivery

- Ability to identify service satisfaction & revenue enhancement opportunities

- Good Relationship skills for managing the customer experience.

- Strong Data analytic insights - expected to work with numbers and data to monitor churn metrics, campaign effectiveness, and value return metrics

- Strong understanding of the latest technologies in customer experience

Add a note
Something suspicious? Report this job posting.