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09/10 Team Primo
Recruiter at Primo Hiring Solutions

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Academic Counselor - Sales - Education (1-2 yrs)

Gurgaon/Gurugram Job Code: 180370

Job Responsibilities : 

- Counsel students regarding educational issues such as course and program selection, class scheduling, school adjustment, truancy, study habits, and career planning.

- Take end-to-end responsibility of student experience and ensure that their queries are handled & resolved immediately through emails, phone calls etc.

- Planning batch calendars, faculty calendars and releasing these calendars to students and other stakeholders.

- Achieve monthly revenue targets from upselling and referrals from current students.

- Observe and evaluate students' performance, behavior, social development, and physical health.

- Collect course feedback from students and pass on this feedback to the relevant faculty and head of department.

- Make faculty contracts, prepare invoices of billing

- Work with the marketing and sales team to ensure that the student is able to undergo the program smoothly

Qualifications :

- Minimum 1+ years experience in similar roles in education and related industries

- Strong communication skills and strong mastery over written and verbal English

- Passion for education is a must.

- Should have demonstrated experience of handling complex problems

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