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15/05 Kunal Chugh
HR at OkayGo

Views:352 Applications:117 Rec. Actions:Recruiter Actions:30

Academic Counselor - Sales - Education (0-4 yrs)

Noida Job Code: 119300

JOB DESCRIPTIONS (ROLE/RESPONSIBILITIES/KRA) :

- Handle student complaints, query, provide appropriate solutions and alternatives within the time limit

- Follow with faculty and students to ensure resolution. Maintain records of student interactions.

- Will be responsible for all Student communication and interaction, hence should have strong verbal and written communication skills

- Ability to learn new concepts & market trends quickly in order to counsel students about the same

- Excellent communication and presentation skills

- Responsible for, Orientation, Support, and Productive Output.

- Interaction with students and parents on routine basis for doubt clearing, general counseling and progress feedback

- Giving proper information to the students/ candidates about the course.

- Maintain the Students Enrollment or Enquiry data.

- Should have knowledge of working on ticketing platforms like JIRA, Zendesk etc.

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