Academic Counsellor - Inside Sales - EdTech (2-4 yrs)
- We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers- purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.
- This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Responsibilities :
- Build a thorough technical understanding of education products and help potential customers in understanding what we have to offer through effective articulation
- Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
- Counsel leads on their personal growth prospects in the education industry
- Maintain excellent and supportive rapport with all leads
- Follow up after the sale to ensure customer satisfaction and gain referrals
- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
- Use CRM to track leads and manage pipelines daily
- Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond
Qualification Criteria :
- 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
- Excellent verbal communication skills, strong conversationalist, and well-versed in English
- Strong negotiation and objection handling skills with the ability to work within deadlines
- Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
- Understand the landscape of the Education Industry and the current needs of teachers and school leaders
- Proficient with Microsoft Office/Google Documents and CRM systems
- Need candidates with Excellent communication skills without any regional dialects or MTI
Selection Criteria :
1. Excellent English. No Grammar error and fluent
2. No job hoppers
Good to have : Prefer candidates with previous teaching experience or with psychology background