Senior HR at A2Zapps.com
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A2Zapps.com - Key Account Manager (2-5 yrs)
We are actively hiring for Female candidate for our organisation for the position of CSM - WFH (work from home)
Candidate must carry min. 2 years of experience in Business development or in Customer success.
She needs to manage existing as well as new customer / account completely
Account Manager
Your Role and Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external sources
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Our Perfect Match
- Demonstrable ability to communicate, present and influence C-level
- Solid experience with CRM software and MS Office
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
