HR at Mantra Technologies Pvt. Ltd
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500apps - Customer Success Specialist (3-5 yrs)
Job Description :
- We are looking for Customer Success Specialist to assist our customers with product inquiries in a swift, proficient and friendly manner. Should be instrumental in customer retention by addressing concerns and product issues.
Required Candidate profile :
- Interact with customers by email, live chat, or calls
- Investigate problems reported by the customers and determine solutions, escalate if needed
- Support PSA in creating a strong, effective FAQ page
Role : Customer Success Associate
Industry Type : BPO / Call Centre
Functional Area : Customer Success, Service & Operations
Employment Type : Full Time, Permanent
Role Category : Customer Success
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
