24]7.ai - Team Leader - Sales (2-7 yrs)
- Maintain Customer Engagement through the life of the Customer Request from initiation through to closure
- Successfully identify the customers- requirements
- Interpret Customer Contracts to ensure services are billed correctly
- Provision the appropriate orders through Client Business Network Provisioning or through other Carrier Provisioning systems (including Design and Commercial Preparation activities as required)
- Manage Client internal workgroups to deliver to customer or Client project schedules, involving multiple sites, services or a level of complexity
- Responsible for delivery of services for a span of 15 to 20 agents
- Performance monitoring, data analysis for service delivery
- Coach, train and provide feedback for effective performance management
- Upkeep MIS and reports as per the program requirement
- Motivate the staff to exceed customer expectations
- Maintain compliance to all regulatory requirements for the business
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
