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20/09 Kalpana
Senior HR Consultant at Apas Consultancy

Views:73 Applications:2 Rec. Actions:Recruiter Actions:0

Technical Support/Technical Sales Representative - (1-5 yrs)

Delhi/NCR Job Code: 2147

As We Are Extending Our Expansions to US, We Require the Following Positions for Our Brand New Establishment

Positions Open: (Total No Of Positions: 10)

Technical Sales Representative (US)

Technical Support Representative (US)

5 Days Working / Fixed Weekend off

Process details: US Tech Sales / Tech Support

About the Job:-

This is a service desk job requiring Excellent communication skills and working knowledge of computers / laptops / Apple Android gadgets / Printers / Routers Etc.

Core job functions involve answering customer calls / emails / chats, collect Customer information, resolve technical issues and record the interaction during call management systems.

The role also involves interactions with clients, delivery managers, immediate managers and other team members to ensure timely resolution of an issue and a high level of customer satisfaction....

Negotiate Service plans, terms & conditions of service contract with customers, and gain a commitment for current and future technical Assistance with quality referrals by the customer

Communicate effectively with customers in order to create a productive and diverse environment.

Communicate with peers by sharing - best practices- and providing accurate, thorough documentation on customer tracking systems or other documentation tools.

We Offer:-

Fixed US Shift operations with excellent benefits & an international working environment where you can build your skills to take you to the next level

We provide excellent growth opportunity besides Benefits including, PBPI (performance based process incentives), Floor Incentives, cash rewards upon achievement of prescribed targets & lots more..

Other Benefits include transport facility (conditional), Fixed offs; Medical Benefits & other employee convenience facilities are into pipeline...

Qualification: - in College Diploma or BE / B.TECH / BCA & Master's Degree in Any Discipline

Prior Experience: Only Experienced Candidates Are Desired With Minimum Of 06 Months Experience

Communication Skills:

Excellent command over both spoken & written English

Excellent Interpersonal & Negotiating Skills

Excellent customer service skills.

Basic technical knowledge of Operating systems like Windows XP/ Vista/7/8/Mac OS / Android & Windows Gadgets

Basic Knowledge of MS Outlook troubleshooting, Internet.

Salary: 25-50k With Huge incentives (Salary Negotiable on the basis of performance & the skills of the candidate).

Lucrative Incentives + Meal + Cab facility (conditional)

Shift timings: 07:30 pm -03:30 am

Interview timings: (Between 07:00-10:00 pm)

Interview venue:-

No-7, Vipin Garden, Dwarka MOR, Near Metro Pillar No.800, Besides SBI Bank

NOTE: - This is a direct offer from company & it doesn't require any registration amount/ processing fee whatsoever

Siddarth & Ekansh
(HR Recruitment Team Apas Group)

So hurry & Call up between 07:00 pm-10 pm to get your interviews scheduled & grab the wonderful opportunity of representing our workforce.

For any queries/doubts call up on the No mentioned below

9266166962 Ekansh
(Siddarth) (9999406968)
Delhi Regional Office
Apas Consultancy India Private Limited
Subsidiary Of Apas International Business Group

Interested candidates are requested to send your updated resume or call me on Deepa 9250070180

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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