1) Provide customer support to queries coming from different channels via email, chat, phone or social media.

2) Work with the Lead to ensure proper customer service is being delivered on all days.

3) Provide inbound, phone call back support and other voice support as needed.

4) Prioritize & process customer queries.

5) Own customer pain points and help in resolving them.

6) Identify feedback and work with different teams to improve user experience.

7) Superb verbal & communication skills in English.

8) Know how to play Card games like Teenpatti/Rummy.

9) Strong attention to detail is imperative.

Job Location: Sector 3 Noida

5 days working

Timing: 10am -6pm

About us:

We are one of the fastest growing mobile gaming companies around, a technology driven organization at heart, and take pride in the platforms we create.

Some of our popular mobile games include: Teenpatti, Indian Rummy and Donkey Quiz.

Founded in 2006 with a mission to create productivity applications for Mobile Devices. After pioneering one of the first mobile Voice-over-IP infrastructures called OctroTalk, the company ventured into building mobile gaming platforms.

Sequoia Capital has invested in Octro. The funding was announced in June 2014.

For details, pls visit: www.octro.com

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