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21/07 Deepa Krishna
Consultant at AVTAR Career Creators

Views:161 Applications:21 Rec. Actions:Recruiter Actions:0

Incharge - Customer Service - Call Center (3-5 yrs)

Mumbai Job Code: 8173

Job Title: Call Center In-Charge - Customer Service

Job Description:

- Churning of Investor data to arrive at call lists for suitable campaigns.

- Writing scripts for call centre executives based on available product information and campaign requirements.

- Co-ordination with the respective branches and business centers for data and service requests

- Regular tracking of centre efficiency by way of tracking sales from the centre and bench marking of cost efficiency

- Training centre executives on products and market happenings.

Key Skills: - Experience in customer service is essential.

- Excellent organizational and leadership skills

- Effective Communication Skills (PAN India co-ordination will be required for this job)

- Able to manage multiple assignments simultaneously.

- Language Proficiency (English - Diction and Grammar should impeccable & Hindi - Speaking proficiency)

Salary: INR 600000 - 1000000

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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