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16/05 Sumiya Aziz
Manager at Genpact

Views:844 Applications:19 Rec. Actions:Recruiter Actions:0

Genpact - Customer Service/Voice/Technical Support Role (0-7 yrs)

Hyderabad Job Code: 5852

Customer service profile openings - Hyderabad

Genpact is hiring for Customer service/ Voice/ Technical support Professionals @ Hyderabad Location.

Interview Date: 17th, 18th, 19th & 20th May

Interview venue: Genpact Uppal Office | 14 - 45, IDA Uppal, Opp NGRI, Habsiguda, Hyderabad, Telangana 500039

Interview Time : 10am-3pm

Work Location: Uppal/Hi-Tech city/Pocharam

Shift Timing: Rotational Shifts

Profile- Customer Service/Technical Support/Phone support

Experience: Any experienced & Freshers can also apply

Qualification: Any graduate (No Diploma)

JOB DESCRIPTION :

1. Respond to customer inquiries and problem escalations

2. Provide phone support to troubleshoot and resolve issues experienced with the Accounts and other technical issues.

4. Resolve customer issues and escalate product bugs

5. Provide excellent customer service to our customers

6. Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement

NOTE :

1. Candidates with Excellent communications skills can walkin

2. Freshers can also apply with excellent communication.

3. International calling experience would be an added advantage

Documents to be carried at the time of Interview:

- 2 Copies of Your Updated resume

- Passport Size Photograph

- Valid Id Proof

Kindly Mention Divyanka Rajkesh the top of your resume for HR reference. It is mandatory HR norm.

For any queries you can connect @ 9160955304

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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