Senior Manager - Human Resources at Fitternity Health eSolution Private Limited
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Fitternity - Manager - Customer Experience (0-4 yrs)
Job Responsibility :
- Handles all inbound and outbound calls made to customers.
- Documentation of all calls and analysis thereafter.
- Follow up with customers and ensure closure of leads towards conversions.
- Handle special projects - involves taking single point responsibility of a certain product offering, new initiative etc.
- Provides quality concierge service on each call - giving fitness options basis requirement, booking trials, assisting in final purchase.
Requirements :
- Strong communication skills - ability to communicate clearly and effectively with customers.
- Excellent listening skills.
- Possess a flair for customer delight.
- Knowledge of how to operate a laptop / PC, good typing speed and working knowledge of Microsoft Office.
- Intelligent, enthusiastic and self motivated individuals.
- Comfortable with long and unpredictable work hours.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
