Description :

Provide support to Our Partners by effectively diagnosing and resolving issues and work requests from the Partners and CAM's. Responsible for accurately referring unresolved issues to appropriate support groups. Support includes

On-boarding and Enabling new Partners

Laying out Program benefits :

Creating Quotes

Validating Orders

Partner Management

Required Skills :

Superior customer service skills and attitude Ability to learn and work effectively in a fast paced environment.

Ability to blend and share information with team members.

Excellent time management, prioritization and organizational skills.

Excellent problem solving skills.

Experience with Microsoft operating systems and functions such as Terminal Services.

Should be flexible to work in shifts and weekends (including Night).

Experience :

Fluent in English and specific required language subject to position.

Excellent communication and customer service skills.

IT sector experience in selling and/or support in software solutions and/or products is essential.

Experience in a phone based customer sales/service role.

Ability to learn and work effectively in a fast paced environment.

Ability to blend and share information with team members.

Excellent time management, prioritization and organizational skills.

Experience creating procedural documentation Positive work attitude.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.