Assistant Manager - Operations at Round One
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Customer Support Executive - Online Recruitment Platform (1-3 yrs)
About Round One
Round One is a first of its kind internet platform that connects jobseekers with company employees so they can interact and earn job referrals! We aim to create a meritocratic and transparent system which levels the playing field by removing the need for 'contacts'.
Responsibilities:
- Responding to emails.
- Performing callbacks as required to solve customer issues
- Coordinate with other departments to solve customer issues
- Ideate to come up with new trends in customer behavior and constantly improve processes.
Skills Required:
- Good written as well as verbal communication in English
- Should have patience to handle customers and resolve customers issue.
- Fast typing speed and basic computer knowledge.
- Idealization capabilities
- Sales Background would be an added advantage
- 1 to 3 yrs overall experience
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