Opening for - Community Associate

Location: Chennai

Experience: 0-1Yrs

Client:

Our Client is the largest community marketplace for fashion where any woman can buy, sell or share her personal style. With millions of shoppers and over a million sellers, they brings together a vibrant community of women everyday to express themselves and share their love of fashion. The company has made it so simple to sell your style that our Client community uploads over two million dollars worth of inventory into the marketplace every day - right from their phones.

Key Responsibilities

Responsibilities:

Engage with our Client's users via email support

Respond to users in a timely, friendly, and professional manner

Demonstrate empathy while providing thoughtful and prompt resolutions for the Community

Research, troubleshoot, and recommend solutions for open orders and account issues

Gather feedback and suggestions from the Community

Strive to exceed volume and quality goals

Help with side projects and administrative work as needed

Requirements:

Bachelor's degree or equivalent experience; new college graduates are encouraged to apply

Passionate about community, customer service, and spreading love and kindness

Endless patience and a positive attitude with the ability to turn a negative into a positive

Believes that helping users is crucial to the growth and success of the company

Strong computer and typing skills

Exceptional written communication skills with keen attention to detail

Bonus points if you have previous customer service experience working in e-commerce.

Please feel free to reach me in case of further clarifications.

IF you are interested please revert me with your updated CV as well fill this details given below.

Years of experience :

Current CTC :
Expected CTC :
Current location :
Preferred location :
Notice period :

Shajidha
044-43584118

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.