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21/01 Suman Singh
HR Executive at CCI Projects Pvt. Ltd

Views:143 Applications:8 Rec. Actions:Recruiter Actions:1

CCI Projects - Assistant Manager - Customer Relationship Management (2-6 yrs)

Mumbai Job Code: 3848

- Post sales, follow with customers for completion of all documentation formalities

- Ensure complete documentation post sales of each and every customer

- Follow with customers for stage-wise payments through the life cycle of the construction and handover process

- Escalate and levy penalty and interest wherever applicable and report to management and ensure necessary follow up

- Manage and ensure after-sales activities, to provide complete customer support till handover of possession of the flat (after checking and verifying the check list.

- Ensure maintenance & update of customer ledgers, registers & files with inbuilt triggers for customer action.

- Prepare & submit MIS on collections and receivables.

- Attend all customer related queries/Complaint/accounts etc.

- Coordinate with customers & bank for loan TPT PTM.

- Responsible for post sales account settlement and collection

- Prepare & submit MIS on collections and receivables.

- Prepare inter-departmental reports for smooth coordination

- Maintain all collection reports MIS & other reports etc.

Salary offered: 5 - 10 LPA

Suman Singh

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